Questions, answered.

There isn't a free trial, but you can get a demo and see Helixon run on your own CVs before you pay anything. Plans are billed monthly with no contract, so you can cancel anytime, and every plan includes unlimited analyses from day one.

PDF and Word (.docx) CVs. If you're working from something else, exporting to PDF first works fine.

Under a minute per CV - reading the CV, parsing the job description, analysing fit and generating the score.

It weighs how closely a candidate's experience, skills, and seniority match what the job description asks for - not a keyword count. Equivalent experience under a different title still scores fairly.

Yes - paste in your own job description at the analysis step and Helixon reads it the same way it reads the presets.

You can leave feedback on any analysis, which feeds into your agency's accuracy rate on the dashboard and helps you spot patterns in where the scoring runs hot or cold for your roles.

No. CVs and job descriptions are processed only to generate your analysis and are never used for training.

In Switzerland, which the UK and EU recognise as adequate, encrypted at rest and in transit, in line with GDPR. Our Data Processing Agreement has the full detail.

Yes - deleting your account from Account settings removes all analyses, candidates, and billing history permanently.

Yes, there's no lock-in on Individual or Agency. Cancel from Billing and you'll keep access until the end of your current billing period.

No - Individual and Agency plans both include unlimited analyses, with no monthly cap to track or roll over.

Agency plans can be invoiced directly - reach out via the Contact page and we'll set that up.